CONTACT

Email or call to ask about fire services, maintenance or engineering work. Just tell us what you need; we will help you with the details.

Email us Call 2319 0600

Repair and fault follow-up・RC1 · RC2 · REC · MWC · ISO 9001:2015

Contact details

Phone2319 0600
Emailsales@cypresseng.com.hk
Fax+852 3755 4363
Instagram@chungkwunf.hkThe group's only official social account
Threads@chungkwunf.hkThe group's only official social account
AddressRoom A, 7/F, On Fook Industrial Building, 41-45 Kwai Fung Crescent, Kwai Chung, N.T.Room A, 7/F, On Fook Industrial Building, 41-45 Kwai Fung Crescent, Kwai Chung, N.T.
Office hoursMonday to Saturday 09:00 - 18:30

EMERGENCY WORKS

Repair enquiry hotline

For fire system faults, pump failures, pipe leaks, maintenance contract incidents or other urgent situations, call us directly and we will arrange the right team.

2319 0600

Prefer to leave a message here? You can also use the form below.

PROJECT ENQUIRY

Submit a project enquiry

Enter the site and project scope. The team will follow up by email or phone for quotation arrangements.

Contact personCompany / buildingEmailPhoneService typeUrgencySite addressShort project descriptionPreferred site date

For project or tender enquiries, include the work required, proposed dates and submission deadline. You can email drawings or notices to sales@cypresseng.com.hk. Contact us even if some details are still being confirmed.

Project details

We will follow up by phone or email

By submitting, you acknowledge our Personal Information Collection Statement. Required details are used to respond, assess and prepare the requested quotation.

Keep your reference number and quote it when asking about your enquiry.

EMERGENCY REPAIRS

Request an emergency repair or service

For false alarms, pump failures, pipe leaks or maintenance issues, complete the form. You will receive a reference number immediately.

Request recorded immediately

The repair team receives your request after submission.

Existing maintenance contract?

Provide a contract or job number so we can check the service scope.

Reference number included

A reference number is shown after submission for follow-up.

Call now Use the online enquiry assistant

EMERGENCY REPAIR

Submit a repair request

Tell us what is happening and when we can contact you. We will verify safety, contract coverage and attendance arrangements.

Is anyone in danger, or is there fire, smoke or a gas leak?

Move away from danger and call 999 first. This form and our company hotline do not replace police, fire or ambulance emergency services.

Call 999 Call to discuss repair arrangements · 2319 0600

Type of workService neededContact personCompany / buildingEmailPhoneSite addressShort issue descriptionSuitable attendance timeThis records your preference only. Office hours: Monday to Saturday 09:00 - 18:30. Actual attendance and charges are confirmed by our office against the contract and service record.Preferred dateTime noteExisting maintenance contractContract / job numberSite situationAttachment noteSite photo / PDF (optional)JPG, PNG, WebP, GIF, HEIC or PDF, up to 4 MB. Larger JPG, PNG or WebP images are compressed on your device first.

Keep the reference after submitting. You can also call us for emergency repair. 2319 0600

Project enquiries and emergency repairs