PRIVACY AND DATA COLLECTION
Privacy Policy and Personal Information Collection Statement
This notice explains how we handle personal data you submit through this website.
Data controller and contact
Website enquiries are handled through Chung Kwun F. S. Eng. Co. Limited and the Chung Kwun Cypress group service workflow. Questions, access or correction requests may be sent to enquiry@cypresseng.com.hk or by post to Room A, 7/F, On Fook Industrial Building, 41-45 Kwai Fung Crescent, Kwai Chung, N.T..
What we collect
Depending on the form, we may collect your name, organisation, email, telephone number, site address, position, company website, capabilities, service coverage, proposed cooperation, investor enquiries, requested service, project details, preferred date, files you choose to provide, chat messages and an enquiry reference. When optional measurement is allowed, we retain first-touch campaign, referrer-host and advertising click identifiers in this browser session for up to 24 hours and attach them to your accepted enquiry for analysis. We also record the public form page and device category.
Purposes and required fields
We use the data to respond to enquiries, assess corporate partnerships and investor introductions, assess works, prepare quotations, arrange service, keep project and safety records, prevent abuse, support customer service and measure which public pages lead to genuine enquiries. Fields marked required are needed to process the request; other fields are voluntary.
Service providers and automated processing
Data may be processed by hosting, analytics, email, database, file-storage, security and communications providers acting for us. Submitted enquiry text may be processed by automated or AI-assisted tools to classify and route the request; staff remain responsible for commercial, safety and approval decisions.
Cookies, analytics and chat
The public site uses language preferences and a public-chat session identifier where needed. Google Analytics, Google Ads and Vercel measurement load only when you allow optional measurement. Your choice is saved for 90 days and can be changed at the foot of any public page. Our own website report records public page names, link and form actions, device category, language and event time, plus page performance measurements without a visitor identifier or analytics cookie. Query strings, link contact details and form text are excluded. This first-party recording respects Do Not Track and Global Privacy Control when signalled by the browser. Analytics and marketing events are designed not to include names, telephone numbers, email addresses, full addresses, enquiry references or free text.
Retention, security and disclosure
We retain data only for as long as reasonably needed for the stated purposes, legal, safety, contractual and record-keeping requirements. We apply access controls and other reasonable safeguards. We do not publish enquiry data and disclose it only where needed for the service, with your authority, or where required by law.
Your rights
You may request access to or correction of personal data held about you. We may need to verify your identity and may charge a fee where permitted by Hong Kong law.
Changes
This notice may be updated when the service or legal requirements change. Last content review: 1 October 2026.